The Mentality Behind Ethical Business
In today’s world everyone, especially the youth wants more output of their effort in less time. They look out for shortcuts and easy ways to succeed everywhere, even in business. We forget the obvious fact that success neither comes easy nor quick. If we would get something in life easily without striving for it, we won’t value it. The same concepts also apply to startups, entrepreneurship, and businesses.
The usual mentality
Most entrepreneurs focus on profits and how to maximize it and in the attempt of doing so, they often lose their clients. They keep thinking about what they want and barely think about what the clients want. It is absurd, how most entrepreneurs fail to notice that if they focus on the requirements of the clients instead of satisfying their own needs first, they would take their services for a longer period of time. Hence, they would profit more in the long run which is better than charging them highly once and losing the clients.
A sense of gratefulness
The sense of gratefulness is important when dealing with customers or clients. We need to give up being selfish or being self-centric. The entire concept is not based on a financial issue, but a psychological one. However, people find it very difficult to adapt to it and as usual, they care about what they want. A smart question for a business owner should be,
“Why will the client quit my services if I provide them what they need? “
I don’t think they would ever quit the services if their needs are fulfilled.
We should abstain from rushing for a profit and taking silly steps. Being rational, logical and having the clarity of mind is the only way out. A man who is out of patience would definitely fail to understand the importance of having a good bond with the clients. A simple fact should be clear that in a business environment, no one is doing a favor to anyone. Obviously, honesty, trustworthiness, loyalty, fairness, and factors such as having respect for everyone forms the bedrock of every relationship between a business owner and the clients.
Value of your word
Another important factor that I have learned even in a real-life experience is the importance of commitment. I had been writing some blogs as a contributor for a website and since the day my job started, the deadlines would bother to be every day. However, the importance of my commitment is such, as if everything lies on it. The same idea applies when dealing with clients. Not being able to fulfill our commitments would directly damage our reputation.
It is a rarity in today’s time for people to not chase materialistic things and seeking to work for the peace of mind and satisfaction which can only be achieved by being genuinely able to help others. Shortcuts can never take us to the destination which hard work and consistency lead to. Things may appear tempting but we shouldn’t forget why it is inappropriate to use unfair practices and would only lead to deterioration. Having a strong mind, to be able to see things as they are and practically is the only way to not get astray. As said by Ralph Waldo Emerson,
“The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some difference that you have lived and lived well”